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Shipping & Returns

SHIPPING:

We ship our flower sculptures UPS Ground or USPS Priority Mail from Cincinnati, Ohio. When your order is ready for shipment, you will receive an email with your UPS tracking information.


Please make sure your shipping information is correct. Once an item has shipped, it becomes the responsibility of the buyer, and Salvage & Bloom, Ltd. is not to be held accountable for items lost in transit, or those marked as non-deliverable due to incorrect shipping information. Paying twice for shipping is a bummer. We don't want it to happen to you.

 

DELIVERY TIMES: 

 

All in-stock products will ship within 1-3 business days after your order is submitted.

Custom Flowers: Expect at 3-4 weeks from order to shipment for custom flowers. Each wood/metal flower takes 10-12 hours to complete, not counting paint and sealant cure times.

If timing is an issue and you need something right away, again, please Contact Us and we can assist you in upgrading your shipping.

ABOUT SHIPPING MATERIALS:

 

We are always working to improve our environmental scorecard. Currently we are using "green" peanuts to protect your wood wreaths during shipment. They are recycled and recyclable, and also greatly reduce the shipping weights of the flowers. We also re-use any other packing materials that come our way.

 

 

RETURNS:

By now we are all rather savvy with online shopping. We take seriously our duty to provide accurate product descriptions and quality photography, so our valued customers can reliably envision these unique items within their own décor.

That said, happy customers are lasting customers, so if you receive your item and it's not quite right, contact us within 14 days and we'll take it back in original condition and careful packaging for a full refund or store credit of purchase price minus our outbound shipping cost.

*We'll refund to your original payment method.

*If you were gifted the item we will issue you a store credit, and look forward to finding something you love! 

*Return shipping is at purchaser’s expense.

*Please note: Custom orders cannot be returned.

 

Return Address:  

Salvage & Bloom
ATTN: Lynda Houston
3681 Castlewood Lane
Cincinnati, Ohio 45248